Based in Baulkham Hills, we are looking for Laboratory Technician to join our Technical Services Team.

Key Accountabilities:

Safety

• Ensure all work is carried out in a manner which ensures and promotes the ZIP/10 aspiration and other Boral health and safety initiatives in line with Boral policy and procedures and relevant legislation.
• Report hazards and injuries to their supervisor in accordance with the relevant SOP and as soon as possible.
• Attend health and safety training and follow instructions and advice provided.

Operational

• Conduct sampling in accordance with laboratory work instructions, test methods, preparation instructions and manuals.
• Ensure sampling and testing conforms to standards, management procedures and regulations.
• Assist in the management of Quality Systems Compliance – Laboratory / Operations.
• Calibrate laboratory equipment.
• Maintain the laboratory according to NATA accreditation requirements.
• Liaise with technical and sales staff in relation to internal / external customer requirements and complaints.
• Maintain accurate records and reports in line with internal and external requirements.
• Provide recommendations for innovation in product development and technical services which increase productivity and improve performance.

Customer

• Develop and maintain positive working relationships with internal and external customer, ensuring best practice customer service delivery.
• Initiate actions to maintain and enhance customer relationships and ensure issues, when they arise, are resolved quickly and appropriately.
• Customer satisfaction is regularly measured and issues addressed.
• Build close and effective relationships with local authorities.

Continuous Improvement

• Identify and implement improvements to the sales administrative function and where possible apply BPS/LEAN methodology.
• Administrative systems and work flows are developed, maintained to regularly reviewed and improved to ensure the continuity of work.
• Reporting accuracy and outcomes continually improve

Skills and experience:

• Previous experience within a laboratory environment.
• Understanding of NATA registration.
• Quality systems knowledge.
• Strong people skills and communication skills.
• Strong organizational skills and the ability to prioritize competing deadlines.
• Strong written skills.
• Proficient Microsoft Word, Excel and PowerPoint skills.
• Sound presentation skills.
• Strong customer focus.
• Demonstrated ability to keep up to date with relevant Australian Standards and product specification.
• Demonstrated ability to develop effective working relationships with all people.

Boral values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, disability or age.

Salary Range: $70,000-75,000 base plus super